The Slow Down

Our Policy

Welcome to Salt. Our sauna is designed to be a space to slow down, switch off, and feel good. To keep the experience safe, comfortable, and enjoyable for everyone, please read the following policy before your session. BOOKING & ARRIVAL - All sauna sessions must be booked in advance. - Please book at least 1.5 hours before your session so we have time to heat the sauna. - Please arrive 5–10 minutes before your booking to get changed and ready. - Sessions begin and finish at the booked time. Late arrivals will not receive additional time. - Please leave the sauna and changing area promptly at the end of your session. - If you have any questions, please call us. CANCELLATIONS & NO-SHOWS - Bookings can be cancelled or rescheduled up to 12 hours before your session. - Cancellations within 12 hours and no-shows may be charged in full. - For 10 Session Pack holders, a late cancellation or no-show will result in one session being deducted. - If Salt needs to cancel your booking due to unforeseen circumstances, you will be offered a reschedule or refund. BRINGING A FRIEND - A booking is for the number of guests selected at the time of booking. - Additional guests can be added using the 'Bring a Friend' add-on. - The Bring a Friend add-on is subject to the sauna's maximum capacity. - 10 Session Packs are for the individual purchaser and does not include additional guests. SAUNA GUIDELINES For your safety and the comfort of others: - Please keep voices low and respect the peaceful environment. - No glass, alcohol, smoking, or vaping is permitted. - Please keep phones and valuables secure. Salt is not responsible for lost or stolen belongings. - Do not use the sauna under the influence of alcohol or recreational drugs. YOUR SAFETY - Stay hydrated before, during, and after your sauna session. - Leave the sauna immediately if you feel dizzy, faint, nauseous or unwell. - Do not exceed your personal heat tolerance. - Sauna use is at your own discretion and risk. - If you have a medical condition, are pregnant, take medication that may affect your ability to tolerate heat, or are unsure whether sauna use is suitable for you, please consult your doctor before booking. - Guests must be 18 years or older, unless otherwise approved by Salt. PERSONAL BELONGINGS Please keep valuables to a minimum. Salt is not responsible for lost, damaged, or stolen belongings.